Returns and warranties

High quality jewelry is meant to stay intact over long periods of time. If you have any problems with your piece of jewelry – don´t hesitate to reach out and we will make sure to resolve it. Warranties and policies change depending on the item and nature of purchase, but my jewelry is meant to be worn over years and years so if something isn´t right with an item you purchased a solution you´re happy with will be provided. As a gold smith, I take my role very seriously and always want my clients to be happy and satisfied. Since we offer personal designs, predesigned items, and everything in between, the return policy differs. But unless you ordered something highly personalized, you always have a month to return your item unless we agreed on something else through verbal or written conversation. It´s always a good idea to double check that you clicked on the right ring size, color enamel, gemstone, or chain length upon ordering to avoid having to ship things back and forth. That being said, everyone messes up sometimes and I will always sort problems out for you when they arise.